Legal Info

PRIVACY POLICY

In order to protect individual rights, particularly in relation to automated processing, and in order to be transparent with the User, http://www.soluciones-sms.es/ has established a policy setting out all such processing, the purposes of such processing, the legitimacy of such processing and also the instruments available to the User to enable him/her to exercise his/her rights.
Browsing this website implies full acceptance of the following provisions and conditions of use. The use of cookies is accepted. If you do not agree, please send an e-mail to administracion@solucionesms.es.
The updated version of this privacy policy is the only one applicable for the duration of the use of the website until there is no other version to replace it.
Users who provide personal data through this website are informed of their inclusion in the files of http://www.soluciones-sms.es/. The OWNER is obliged to keep a register of the processing of such data, which must be kept up to date (prior to 25 May 2018, these files could be properly registered in the register of the Data Protection Agency).
For further information on the protection of personal data we invite you to consult the website of the AEPD (Spanish Data Protection Agency) https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

Data collection
Your data is collected by the OWNER.
Personal data refers to all information relating to an identified or unidentifiable natural person (data subject). An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to a name, an identification number (DNI, NIF, NIE, passport) or to one or more specific elements specific to his or her physical, physiological, genetic, psychological, economic, cultural or social identity.

For what purposes are your personal data processed?
The purpose of the processing of personal data that may be collected is to use them mainly by the OWNER for the management of its relationship with you, to be able to offer you products and services in accordance with your interests, to improve your user experience and, where appropriate, to process your requests, requests or orders. A commercial profile will be created based on the information you provide. No automated decisions will be made on the basis of this profile.
The data provided will be kept for as long as the commercial relationship is maintained, provided that the data subject does not request its deletion, or for the years necessary to comply with legal obligations.

What is the legal basis for processing your data?
The legal basis for the processing of your personal data is:

- The correct execution or fulfilment of the contract.
- The legitimate interest of the OWNER.

To which recipients will the data be communicated?
The User's personal data may eventually be communicated to third parties related to the OWNER by contract for the performance of the tasks necessary for the management of his account as a customer and without his having to give his authorisation.
Also when communications have to be made to the authorities in the event that the User has carried out actions contrary to the Law or has not complied with the contents of the legal notice.
The User's data may be communicated to other group companies, if any, for internal administrative purposes which may involve the processing of such data.
The User's personal data may be transferred to a third country or to an international organisation, but the User must be informed when such a transfer is to take place, and of the conditions of the transfer and the recipient.
Where certain data are mandatory in order to access specific functionalities of the website, the OWNER shall indicate this mandatory nature at the time of collection of the User's data.

User rights
Users are informed of the possibility of exercising their rights of access, rectification, cancellation and opposition. Each person also has the right to limit the processing of personal data concerning him/her, the right to erase the transfer of personal data transmitted to the data controller and the right to data portability.

The user has the possibility of lodging a complaint with the AEPD (Spanish Data Protection Agency) or the competent body of the respective Autonomous Community, when he/she has not obtained a satisfactory solution in the exercise of his/her rights by writing to the same.
Unless the User objects, by sending an email to the email address administracion@solucionesms.es, their data may be used, where appropriate, if necessary, for sending commercial information from Soluciones de Movilidad y Sostenibilidad S.L.
The data provided will be kept for as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations.
The User is responsible for the accuracy of the information provided through this website, being responsible for the accuracy of all data provided and will keep it updated to reflect a real situation, being responsible for false or inaccurate information provided and for the damage, inconvenience and problems that may cause to http://www.soluciones-sms.es/ or third parties.
This information will be kept and managed with due confidentiality, applying the necessary computer security measures to prevent access to or improper use of your data, its manipulation, deterioration or loss.

However, the User must bear in mind that the security of computer systems is never absolute. When personal data is provided over the Internet, this information may be collected without your consent and processed by unauthorised third parties. http://www.soluciones-sms.es/ declines any responsibility for the consequences of these acts for the User, if he/she voluntarily published the information.
You may access and exercise these rights by sending a written and signed request to the address of Soluciones de Movilidad y Sostenibilidad S.L., at Calle Santa María 41, Segundo Izquierda. 28014. Madrid, enclosing a photocopy of your ID card or equivalent document.
The request may also be sent to the following e-mail address: administracion@solucionesms.es
These rights will be dealt with within 1 month, which may be extended to 2 months if the complexity of the request or the number of requests received so requires. All of this is without prejudice to the duty to conserve certain data in the legal terms and until the possible liabilities derived from a possible processing, or, if applicable, from a contractual relationship, expire.
In addition to the above, and in relation to data protection regulations, users who so request, have the possibility of organising the destination of their data after their death.